Return Policy

3G Chemical Product Return Policy:

3G Chemical Solutions strives to provide the best quality product and in a timely manner. Customer satisfaction is always our number one goal. We will accept returns for any unopened, unused product within 30 days of your order. It is important that all original packaging be included to qualify for a refund. Custom, specially formulated, or discounted pricing orders are not eligible for return. Shipping costs are non-refundable. Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer and the cost will be absorbed by the customer.

How do I return an item?


Buyer may return any product which Seller stocks with no restocking charge if: it is in new condition, suitable for resale in its undamaged original packaging and with all its original parts and it has not been used, installed, modified, rebuilt, reconditioned, repaired, altered or damaged and


In the event of a discrepancy, such as
• damage
• shortage
• mispick,
• invoice
• shipment
please notify 3G Chemical Solutions, LLC at (205) 800-7709 within 7 business days.

Special Order Items:

• Any item not listed in this catalog is considered a non-stock item, and may be subject to limited availability or available only on a special order basis and not subject to standard 3G Chemical Solutions, LLC lead times.
• Special Order and Non-stock order quantities must meet 3G Chemical Solutions, LLC minimum order requirement of one fullcarton and may be subject to excessive lead times.
• Special Order and Non-stock orders will ship as soon as possible. Applicable shipping and handling charges will apply.
• No order cancellations can be accepted for Special Order or Nonstock merchandise once the order has